My Husband and I were fortunate to have had the opportunity to enjoy much of the Rugby World Cup and as such spent some or the whole of the 7 weekends during during the 2011 RWC Campaign in
The opening day (Friday 8th Sept) was amazing. I don’t think anyone could have anticipated just how many people would turn up at the waterfront and we all blown away the volume of people and we had a fantastic advantage point while sitting at our table at Degree. How absolutely incredible were your staff that day. We were able to witness bedlam that the sheer number of patrons brought and how amazingly calm and friendly your staff remained in the face of some pretty brutal and at times ridiculously rude and impatient patrons. Both the floor staff and those behind the bar were brilliant, your security personnel were professional and friendly – It made us feel extremely proud of being the host nation and the friendliness and professionalism and courtesy extended by your staff to locals and visitors alike.
Over the next 6 weeks, we really enjoyed the considerable time we spent at Degree, ate many of the reasonably priced (thanks for that) and substantial breakfasts and we also had several really nice meals. The floor and bar staff got to know us and we were just so welcoming and hospitable every time we arrived that we truly felt special. There were a number of times the bar was just heaving with people and I never once witnessed any if the staff get flustered or rattled.
On the night if the final, again the bar was choc full and your staff were just as polite, professional and friendly as they were on the first day and the reality is that they must have been ‘over it’ and I would guess pretty exhausted after what was along 7 weeks for them.
Thanks to all the team at Degree for enhancing our RWC experience.
Bridgette & Charlie Silcock.